As business people, we are always looking for the secret to success. We listen to podcasts and read articles from all of the success gurus out there just hoping to find that one thing that will guarantee victory. The bad news is that you can find as many “number one secrets” as you can find articles. The good news is that the most overlooked secret to success is 100% in your control. And that secret is: A POSITIVE ATTITUDE.
I know what you’re thinking. That’s boring and old school. Give me something new and innovative to implement in my life. I’m here to tell you, taking responsibility for the impact your attitude has on the quality of your life and on others will get you to success faster than any new technique or idea.
The key is not just having a positive attitude, but learning to express a positive attitude.
Going through the motions is not the same as brining it, even if you are going through the motions with no complaints. Can you imagine the difference it would make if you chose to be a powerhouse of joy bringing energy and enthusiasm to every part of your life – work, hobbies, and relationships? It’s not just what you do, it’s all about how you do it.
Why would your attitude impact success?
For one, attitudes are contagious. Think about a time where you were not in the best of moods and ended up in a room with someone who was dripping with joy and happiness. Not in an icky, annoying kind of way, but in a “I’m so excited and just can’t hide it” kind of way. I bet it was almost impossible not to feel better being around that person. And on the flip side, think about a time when you were having a good day and ended up with a person who was doing a bunch of moaning, groaning, and complaining. It probably didn’t take long for that person to pull you down with them. Emotions are catchable so spread yours responsibly. You want to be known as the person who lifts people up, not brings them down.
Secondly, every current moment makes your future moments. Simply put, how you act drives how people respond. People want to be around positive, happy, joyful people and people want to do business with positive, happy, joyful people. Being genuinely interested in what people have to say. Being genuinely concerned about people and their needs. Being genuinely driven to exceed expectations. These types of positive actions will drive positive results. Have you ever left a large tip at a restaurant for a server who was particularly upbeat, personable, and helpful? Of course you have. Wowing people builds momentum and success.
Finally, expressing a positive attitude can make a difference regardless of what you do for a living. This past Christmas my husband and I decided to get a phone for our teenage daughter. I had some issues with the activation and had to call customer support for resolution. The woman who helped me was so upbeat and helpful. Not only did she resolve my issue and helped me avoid a future issue, she also gave me some creative ideas for giving the phone to my daughter as a gift. She took a normally painful experience – painful for me as the customer and painful for her as the person who spends all day trying to help angry people – and turned it into a fun and inspirational experience all because she chose to approach what she does with a positive and genuine attitude. (And back to point number two, when we got off the phone I contacted the company to let them know how awesome she was. She clearly created momentum with our interaction.)
You’ve heard this a million times. You can’t control your circumstances but you can control your reaction and attitude towards them. Your ability to maintain and express a genuinely positive attitude will ensure you will be as successful and fulfilled as you deserve to be.
It’s not a magic potion. It’s not the latest trend. But it is something that you can master if you set your mind to it. Bring a positive attitude to your approach to everything in your life and success will follow.